R3 Integrated Staffing Solutions is a full-service staffing company that can support your entire workforce needs. The foundation of our company is built on our ability to deliver comprehensive workforce solutions with an emphasis on service. We fully commit our resources to providing our clients with outstanding service.

Industries we serve:

  • Oil & Gas Industry
  • Accounting & Finance
  • Technology
  

  • Admin & H.R.
  • Healthcare
  • Legal Staffing

Our Services:

• Temporary Staffing. Never suffer a talent gap or miss a deadline. We fill both long and short-term temporary positions. The temporary worker is employed by R3 Integrated Staffing Solutions. R3 handles all payroll liabilities and responsibilities. The employee is paid on an hourly basis and receives a weekly paycheck from R3. The client is invoiced weekly.

 • Temp-to-hire. Would you like to evaluate a potential employee before extending an offer? R3 Integrated Staffing Solutions’ temp-to-hire program allows you to evaluate a candidate and get firsthand knowledge of how they perform their job functions and how well they interface with your corporate culture before you extend the offer. Consider this option as a means of avoiding costly hiring mistakes and ensuring that you hire the right person, every time.

 • Direct Hire. Every day you fail to fill an open requisition is a day of lost productivity for your company and your bottom line. Let the experts at R3 Integrated Staffing Solutions minimize the time you spend searching for talent. Our executive search professionals handle every aspect of recruiting, interviewing, and testing in order to present you with a choice selection of only the best candidate available in your market. If the candidate is selected, you will then pay a one-time direct hire fee. (The fee is based on the employee’s annual compensation). No payroll, no administrative expenses, and no liability.

 • Retained Search. When you need to fill a mission-critical position in your organization, there is no substitute for a retained search conducted by experienced executive search professionals. A retained search involves a local or nationwide search for senior-level candidates who meet exactly the criteria you provide, and places your open requisition at the forefront of our recruiting efforts. Contact us to learn more about our retained search process and the advantages of engaging R3 Integrated Staffing Solutions in a search for your key personnel and because of our ability to offer customized staffing solutions to our clients, we have established many long-term relationships based on excellent service delivery and trust.

 

Our Guarantee To You

Temporary Placements: If within the first four (4) hours worked you are, for any reason, not satisfied with our temporary employee and their work, we will replace the employee and you will not be billed for those hours.

 Direct Placements:  We have a thirty-day guarantee.  In case of failure during the first thirty calendar days of employment, we will refund a prorated amount of the fee based on the number of active service calendar days

 

* Certain restrictions apply

 

Positions We Fill: (Click on the  position to learn more.)

Financial Analyst

Purpose:

Reports financial status by organizing and analyzing financial plans and reports.

Responsibilities:

  • Monitors financial status by watching for deviations from the plan.
  • Determines financial status by evaluate and analyzing plans, goals and forecasts with actual results.
  • Improves financial status by analyzing results and patterns; identifying trends; suggesting actions.
  • Reconciles transactions by examining and correcting data.
  • Increases productivity by creating and implementing automated applications; deleting duplications; managing information requirements.
  • Provides data and suggestions to management by organizing and summarizing information; preparing reports; delivering presentations of findings, analyses, and recommendations.

Skills/Qualifications:

Reporting skills, financial skills, communication skills, corporate finance, analyzing information, process improvement, statistical analysis, financial planning and strategy, financial software aptitude

Payroll Clerk

Purpose:

Pays employees by managing pay and deductions; issuing checks.

Responsibilities:

  • Maintains payroll information by collecting, calculating, and entering data.
  • Update payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.
  • Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
  • Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer’s social security, unemployment, and workers compensation payments.
  • Resolves payroll discrepancies by collecting and analyzing information.
  • Provides payroll information by answering questions and requests.
  • Maintains payroll operations by following policies and procedures; reporting needed changes.
  • Maintains employee confidence and protects payroll operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Financial software skills, general math skills, organization, verbal communication, analyzing information, data entry skills, confidentiality, reporting skills

Payroll Manager

Purpose:

Pays employees and organizes payroll information by maintaining the payroll process; completing reports; maintaining records.

Responsibilities:

  • Maintains payroll information by creating systems; managing the collection process, calculation, and entering the data.
  • Updates payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and position titles, as well as division and department transfers.
  • Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts.
  • Prepares reports by accumulating summaries of taxes, earnings, deductions, disability, leave and nontaxable wages.
  • Determines payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer’s social security, unemployment, and workers compensation payments.
  • Balances the payroll accounts by resolving payroll discrepancies.
  • Provides payroll information by answering questions and requests.
  • Maintains payroll guidelines by writing and updating policies and procedures.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Maintains employee confidence and shields payroll operations by keeping information confidential.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains payroll staff by sourcing, recruiting, orienting, and training new hires.
  • Leads payroll staff job results by mentoring and disciplining employees; managing and assessing job results.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Financial software skills, general math skills, organization, verbal communication, analyzing information, data entry skills, confidentiality, reporting skills

Accountant

Purpose:

Controls expenses and completes payments by receiving, processing, verifying, and reconciling invoices.

Responsibilities:

  • Reconciles processed work by validating entries and comparing system reports to balances.
  • Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
  • Pays vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.
  • Pays employees by receiving and verifying expense reports and requests for advances; preparing checks.
  • Maintains accounting ledgers by verifying and posting account transactions.
  • Verifies vendor accounts by reconciling monthly statements and related transactions.
  • Maintains historical records by microfilming and filing documents.
  • Disburses petty cash by recording entry; verifying documentation.
  • Reports sales taxes by calculating requirements on paid invoices.
  • Accomplishes overall company and accounting goals by accomplishing necessary results.

Skills/Qualifications:

Tracking budget expenses, organization, attention to detail, analyzing information, accounting, data entry skills, PC proficiency, general math skills, thoroughness.

Accounts Payable

Purpose:

Obtains revenue and pays invoices by verifying and completing payable and receivable transactions.

Responsibilities:

  • Prepares work to be completed by gathering and sorting documents and related information.
  • Pays invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.
  • Acquires revenue by validating transaction data; computing charges and refunds; preparing and mailing invoices; identifying delinquent accounts and insufficient payments.
  • Collects revenue by reminding delinquent accounts; notifying customers of insufficient payments.
  • Prepares financial reports by collecting, analyzing, and summarizing account information and trends.
  • Maintains accounting ledgers by posting account transactions.
  • Verifies accounts by reconciling statements and transactions.
  • Resolves account discrepancies by investigating documentation; issuing stop payments, payments, or adjustments.
  • Maintains financial security by following internal accounting regulations.
  • Secures financial information by completing data base backups.
  • Files accounting documents in order to maintain financial historical records.

Skills/Qualifications:

Administrative writing skills, data entry skills, organization, general math skills, financial software, attention to detail, ability to analyze information, verbal communication, reporting research skills

Accounts Receivable/ Payable

Purpose:

Secures revenue by verifying and posting receipts; resolving discrepancies.

Responsibilities:

  • Posts customer payments by checks; recording cash, credit card transactions.
  • Posts revenues by verifying and entering transactions from local deposits and lock box.
  • Updates receivables by totaling unpaid invoices.
  • Maintains records by microfilming invoices, debits, and credits.
  • Verifies validity of account discrepancies by acquiring and examining information from trade promotions, sales, and customer service departments
  • Resolves authorized and valid deductions by entering adjusting entries.
  • Resolves invalid or unauthorized deductions by following pending deductions procedures.
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
  • Summarizes receivables by managing invoice accounts; managing monthly transfer to accounts receivable account; preparing reports; verifying totals.
  • Upholds company values by keeping information confidential.
  • Accomplishes accounting and organization mission by completing related results as needed.

Skills/Qualifications:

Accounting, data entry skills, general math skills, organization, financial software, analyzing information, reporting research results, verbal communication, analyzing information

Accounts Receivable Specialist

Purpose:

Prepares and delivers financial information to management by researching and analyzing accounting data; preparing reports

Responsibilities:

  • Prepares asset, liability, and capital account entries by preparing and analyzing account information.
  • Enters account information in order to documents financial transactions.
  • Recommends financial actions by analyzing accounting options.
  • Summarizes the current organizational financial status by gathering information; preparing balance sheet; profit and loss statement.
  • Validates financial transactions by auditing documents.
  • Manages accounting controls by preparing and suggesting policies and procedures.
  • Guides accounting administrative-support staff by delegating tasks and answering questions.
  • Reconciles financial discrepancies by preparing and analyzing account information.
  • Secures financial information by performing data base backups.
  • Prepares payments by verifying documentation, and issuing disbursements.
  • Responds to procedure queries by researching and interpreting accounting rules and regulations.
  • Abides by federal, state, and local legal requirements of finance by becoming knowledgeable of current legislation, enforcing adherence to requirements, and advising management on necessary actions.
  • Creates special financial reports by collecting, analyzing, and summarizing account information and trends.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications

Corporate finance, accounting, attention to detail, reporting skills, deadline-oriented, data entry management, general math skills, SFAS rules, time management, reporting research results

Staff Accountant

Purpose:

Analyzes accounts through research and management of financial information.

Responsibilities:

  • Creates consolidated financial statements by collecting and analyzing information from the general ledger system and departments.
  • Maintains and balances a programmed consolidation system by inputting data; scheduling necessary jobs; verifying data.
  • Analyzes data and options by creating spreadsheet reports; verifying information.
  • Prepares general ledger entries by managing records and files; reconciling accounts.
  • Prepares payments by accumulating expenses; assigning account numbers; requesting disbursements; reconciling accounts.
  • Creates and implements accounting procedures.
  • Responds to financial and accounting by researching and interpreting data.
  • Provides accounting support for mergers and acquisitions by reviewing financial information; converting data to general ledger system; acquiring additional information for preparing financial statements.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Skills/Qualifications:

Accounting, SFAS rules, reporting skills, confidentiality, detail-oriented, time management, verbal communication, PC proficiency, strong math skills

Proofreader/Editor

Purpose:

Performs a complete and in-depth ‘quality check’ on copy and print. The proofreader must identify and correct any grammatical and compositional errors, as well as typographical errors.

Responsibilities:

  • Read copy in order to correct any misspellings, grammatical errors and inaccuracies.
  • Rewriting copy may be required, in order to improve the overall quality.
  • Work closely with account management team and authors on content revisions.
  • Fact check and cite all material.
  • Ensure that spelling and style are consistent and error-free.
  • Double-check page numbers, headings and captions.
  • Correctly caption photos and illustrations.

Skills/Qualifications:

Must have proficiency and familiarity with AMA Style Manual,10th edition, knowledge of proofreading symbols, strong written communication skills, expert knowledge of technology and software

Bookkeeper

Purpose:

Maintains records of financial transactions by posting and managing transactions.

Responsibilities:

  • Develops system to account for financial transactions by defining bookkeeping policies, as well as establishing a book of accounts.
  • Maintains additional accounts by verifying, distributing, and posting transactions.
  • Balances subsidiary accounts by reconciling entries.
  • Maintains general ledger by transmitting subsidiary account summaries.
  • Balances general ledger by preparing a trial balance; reconciling entries.
  • Manages historical records by filing documents.
  • Prepares financial reports by analyzing, collecting and summarizing account data and forecasts.
  • Obey with federal, state, and regional legal rules by analyzing guidelines; enforcing the following of requirements; filing reports; communicating necessary duties to management.

Skills/Qualifications:

Analyzing information, managing standards, comfort with complexity, reporting research results, data entry skills, accounting proficiency, SFAS rules, strong organizational skills, attention to detail, confidentiality

Copywriter

Purpose:

Responsible for writing and developing promotional creative copy designed to persuade, engage and inspire.

Responsibilities:

  • Responsible for writing creative content including: web content, sales copy, press releases, titles and headlines, marketing plans, promotions, e-mail newsletters, brochures, etc.

Skills/Qualifications:

A degree in Journalism/English is typically preferred, a minimum of 2-3 years of professional writing experience is typically preferred, must be deadline-driven, creative, project management aptitude, editing and proofreading skills, strong business and marketing aptitude necessary.

Graphic Designer

Purpose:

Prepares visual presentation and promotion by designing art and copy layouts.

Responsibilities:

  • Gathers information and materials.
  • Plans the presentation concept.
  • Illustrates concept by designing layout of art and copy. These components include size, arrangement, font, and related aesthetic components.
  • Obtains approval of concept by submitting rough layout for approval.
  • Prepares finished art and copy by managing the printing, typesetting and equipment; purchasing from vendors.
  • Prepares finished layout by marking and pasting up completed art.
  • Ensures positive operation of equipment by completing maintenance requirements.
  • Coordinates and communicates with outside agencies, art services, vendors, etc. to complete projects.
  • Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.

Skills/Qualifications:

Design skills, layout aptitude, creativity, strong business aptitude, attention to detail, flexibility, deadline-oriented, strong aptitude with navigating design software

Content Development & Management

Purpose:

Research, write, gather, organize and edit information for publication on web sites.

Responsibilities:

  • Create, develop and manage content for organization’s web presence (requires working with content management software)
  • Coordinate web projects across departments
  • Maintain a consistent look and feel throughout all web properties
  • Working with a cross-departmental team, maintain and develop the master content calendar for all web properties
  • Copyedit and proofread all web content
  • Oversee freelancers, including writers, copyeditors and community outreach organizers
  • Keep current with emerging web technologies through relevant blogs, listservs, and events
  • Assure web-based information is archived for future needs and reference
  • Track and report on all site metrics
  • Work cooperatively with key team members, clients and vendors

Skills/Qualifications:

Exceptional communication and organizational skills, Advanced knowledge of HTML and experience with popular content management systems (Drupal, Convio, Kintera, etc.) Ability to manage multiple projects in a fast-paced, deadline-driven environment, Basic Adobe Photoshop skills, Proven ability to build consensus and work effectively within a cross-departmental team 3-5 years experience managing content and production for high traffic websites Bachelor’s degree in English, Journalism, Technical Writing or a related field

 
Information Architecture

Purpose:

Provides positive user experience by determining information structure for Web sites and Web applications.

Responsibilities:

  • Identifies user requirements by researching and analyzing user needs, preferences, objectives, and working methods; studying how users consume content, including data categorization and labeling; meeting with focus groups.
  • Plans information architecture by studying the site concept, strategy, and target audience; envisioning architectural scheme, information structure and features, functionality, and user-interface design; creating user scenarios; preparing data models; designing information structure, work-and dataflow, and navigation; evaluating information representation; conducting creative meetings.
  • Organizes information by translating user behavior into media structure and elements; crafting interactive experiences; producing workflow diagrams, user scenarios, flowcharts, and storyboards; preparing interaction specifications, navigation rules, organization of information, and site maps; coordinating with business, technology, visual, structural, editorial, cognitive, and brand strategists.
  • Implements information architecture by preparing paper and interactive prototypes and mockups including page layout and navigational elements; coordinating with Web Producer and Production Developer to integrate site concept, visual design, writing, interface, and navigational structure; documenting structure and processes.
  • Validates information delivery by developing and completing usability test plans; evaluating traffic patterns; studying user feedback; coordinating with Usability Specialists.
  • Updates job knowledge by tracking research regarding web design and usability; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Requirements Analysis, Planning, Database Management, Self-Motivated, Presenting Technical Information, Problem Solving, Data Modeling, Strategic Planning, Multi-tasking, Ad Hoc Reporting, Data Maintenance

Sales Representative

Purpose:

Generates revenue by developing market potential through forecasting, lead generation, qualification, and closing sales; recommending new products and services.

Responsibilities:

  • Identifies market potential by qualifying accounts.
  • Initiates sales process by scheduling appointments; making initial presentation; understanding account requirements.
  • Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts.
  • Expands sales in existing accounts by introducing new products and services; developing new applications.
  • Contributes information to market strategy by monitoring competitive products and reactions from accounts.
  • Recommends new products and services by evaluating current product results; identifying needs to be filled.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes marketing and organization mission by completing related results as needed.

Skills/Qualifications:

Presentation Skills, Internal Communications, Informing Others, Verbal Communication, Closing Skills, Motivation for Sales, Sales Planning, Territory Management, Prospecting Skills, Persistence, Meeting Sales Goals.

Public Relations Specialist

Purpose:

Responsible for creating and fostering a positive public image for the organization and its clients. This is achieved by managing the communication and image between a company and the public, investors, and the press.

Responsibilities:

  • Support PR and AR campaigns across all key areas of relationship and communication. This includes: media and analyst relations, award submissions, events, social media speaking engagements, news announcements, and internal/external communications.
  • Coordinate and craft press releases, including researching content and managing online distribution. Experience with social media, wire services and website content management systems are a plus.
  • Should be able to creatively brainstorm ideas, which will help the marketing team tell exciting stories, promote them, and track the results for future improvement.
  • Heavily utilize social media to share and promote content and engage with the community.
  • Analyze and measure the results of PR, AR and social media platform engagement.
  • Manage, consume and distill analyst research for executive, product marketing, marketing, and sales enablement.

Skills/Qualifications:

A Bachelor’s degree in Journalism, Public Relations, Communications or English is typically preferred. The associate should be open to a flexible and change-filled environment, have a strong business acumen, be strategic and creative, have excellent written and verbal communication skills.

Market Research Analyst

Purpose:

Aids in developing and implementing quantitative consumer research studies, usually taking the form of research projects and tracking research programs. Typically is responsible for monitoring and reporting consumer research metrics that developed from several data points.

Responsibilities:

  • Assist in all aspects of consumer research, including: project design, data tabulation, programming and statistical analysis.
  • Study data to perform post-study analysis.
  • Prepare written presentations in order to demonstrate technical research findings.
  • Create and update comprehensive documentation on procedures, methodologies, and survey-specific findings.
  • Engage in ongoing survey methods research testing for all modes of administration.
  • Assist with creating, maintaining and adhering to the technical infrastructure for all reporting, data and dashboards within media strategy and market research.  This could include high-level, complex reports with intricate formulas.

Skills/Qualifications:

Bachelor’s Degree in Statistics, Mathematics, Market Research or Economics usually required. Must have comfort with using Access, advanced proficiency with Microsoft Excel, strong conceptual and mathematical aptitude/statistical methodologies, preferred experience with statistical programming software.

Marketing Coordinator

Purpose:

Markets products and supports sales activity by developing marketing and advertising campaigns; tracking sales data; planning meetings; preparing reports.

Responsibilities:

  • Implements marketing and advertising campaigns by preparing and analyzing sales activity insight; preparing marketing strategies and plans; planning and organizing promotional presentations; updating calendars.
  • Tracks sales and costs by analyzing and entering revenue, expense and new business data.
  • Supports sales staff by providing sales data and revenue; market research and trends; account analyses; relaying account communication and customer service requests.
  • Researches competition by identifying and evaluating product and service attributes, market share, pricing, and advertising.
  • Plans meetings and conferences by identifying and coordinating requirements; establishing contacts; developing schedules and assignments; compiling mailing lists.
  • Plans and monitors department budgets by comparing and analyzing actual results with plans and forecasts.
  • Achieves company goals by accepting ownership for accomplishing new and different requests; researching opportunities to add value and increase profit to specific projects.
  • Basic administrative tasks, including: correspondence, ordering inventory, scheduling, shipping packages and letters, receiving and distributing messages.

Skills/Qualifications:

Direct marketing, market research, project management, reporting research results, financial aptitude, process improvement, reporting findings and results, interpersonal and communication skills.

Marketing Assistant

Purpose:

Supports marketing and sales operations by researching, compiling, reporting information, data and materials.

Responsibilities:

  • Puts together consumer rating reports by compiling, consolidating and summarizing information, data, graphs, and presentations.
  • Updates competitor database by inputting data from field sales; compiling, consolidating, formatting, and summarizing information, graphs, and presentations; distributing reports.
  • Publishes pricing schedules by verifying freight rates, charges, and allowances.
  • Supports sales presentations by assembling quotations, proposals, videos, slide shows, demonstration and product capability booklets; compiling account and competitor analyses.
  • Prepares mailers and brochures by formatting content and graphics; arranging printing and internet packages.
  • Maintains marketing library by checking and replenishing inventory.
  • Provides marketing tracking and research information by collecting, analyzing, and summarizing data and trends.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes marketing and organization mission by completing related results as needed.

Skills/Qualifications:

Reporting skills, communication skills, general math and financial aptitude, data entry accuracy, Microsoft Office proficiency, organization, statistical analysis

Paralegal /Legal Assistant

Purpose:

Provides legal support and assistance by performing administrative and support-related duties.

Responsibilities:

  • Perform legal, factual, and record research.
  • Type, edit, format and finalize legal documents.
  • Draft legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda.
  • Help prepare legal arguments, applications, declarations, motions and correspondence.

Skills/Qualifications:

Advanced proficiency working in MS Word; Bachelor’s Degree; comfort with using Microsoft Access; experience in reviewing, researching and providing written memoranda on topics relating to regulatory law and regulations; compliance with such laws and regulations.

Human Resource Assistant

Purpose:

Supports human resources processes by administering skill set tests; scheduling phone screens and in-person interviews; conducting orientation; assisting with training; maintaining records and information.

Responsibilities:

  • Evaluates applicants’ skills by administering and scoring tests.
  • Schedules examinations by coordinating appointments.
  • Conducts orientation and assists with training.
  • Provides payroll information by collecting time and attendance records.
  • Submits employee data reports by assembling, preparing, and analyzing data.
  • Maintains employee information by entering and updating employment and status-change data.
  • Maintains employee confidence by keeping human resource information confidential.

Skills/Qualifications:

Interpersonal and communication skills, organization, scheduling, confidentiality, independence, orientation, verbal communication, teamwork, Microsoft Office proficiency.

Project Manager

Purpose:

Oversees and accomplishes project objectives by planning, delegating and evaluating project activities.

Responsibilities:

  • Accomplishes human resources objectives by recruiting, selecting, on-boarding, training, and disciplining employees; enforcing policies and procedures.
  • Achieves operational objectives by contributing information and suggestions to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; implementing change.
  • Meets financial objectives by understanding and communicating requirements, preparing an annual budget; scheduling expenditures, analyzing variances, and initiating corrective actions.

Skills/Qualifications:

Developing budgets, coaching, delegating, managing, supervising, management proficiency, process improvement, planning, inventory control

Office Manager

Purpose:

Supports internal operations by maintaining office systems and overall supervision of employees.

Responsibilities:

  • Organizes office operations and procedures, prepares payroll, designs and implements systems, assigns and monitors administrative functions.
  • Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
  • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Completes operational requirements by scheduling and assigning employees; follows up on work results.
  • Keeps management informed by reviewing and analyzing reports, summarizing information and identifying trends.
  • Maintains office staff job results by coaching and disciplining employees.
  • Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Supply management, tracking budget expenses, delegation and leadership, staffing, managing processes, supervision, inventory control.

Office Assistant

Purpose:

Maintains office operations by receiving and distributing communications; maintaining supplies and equipment; picking-up and delivering items; accommodating customers.

Responsibilities:

  • Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.
  • Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
  • Negotiates the purchase of office supplies and furniture, office equipment, etc. for the entire staff in accordance with company purchasing policies and budgetary restrictions.
  • Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.
  • Processes monthly billings from insurance providers. Reviews billings for accuracy, codes and advances for payment. Resolves discrepancies with carriers, payroll and the company.
  • Acts as a project manager for special projects, which may include: planning and coordinating multiple presentations, disseminating information, and organizing companywide events.
  • Schedules and organizes programs, events, meetings and conferences by arranging facilities, issuing information and invitations, coordinating speakers and agenda, and controlling event budget.
  • Responsible for ongoing maintenance of all employee files, filing papers and documents into appropriate employee files.
Call Center Representative

Purpose:

Serves customers by building professional rapport, answering inquiries, resolving problems and fulfilling requests.

Responsibilities:

  • Answers inquiries by clarifying and providing desired information
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking

Data Entry

Purpose:

Maintains database by entering new and updated customer and account information.

Responsibilities:

  • Prepares data for computer entry by organizing information.
  • Processes customer and account source documents by reviewing and editing data for deficiencies.
  • Supports customer data by entering alphabetic and numeric information on keyboard or optical scanner.
  • Tests account system changes by inputting new data and reviewing the output.
  • Secures information by completing data base backups.

Skills/Qualifications:

Organization, fast and accurate typing, data entry skills, attention to detail, analytical skills, confidentiality.

Receptionist

Purpose:

Receptionists are the first face and voice that guests and clients experience. Receptionists accommodate visitors by welcoming and assisting them appropriately, notifying internal employees of visitor arrival, and maintaining the phone and e-mail systems.

Responsibilities:

  • Greets visitors in person or on the telephone, and answers to incoming inquiries.
  • Accommodates visitors by maintaining internal directories and giving directions.
  • Maintains security by following internal procedures, issuing visitor badges and promoting usage of the logbook.
  • Manages the telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Maintains a presentable and clean reception area by recognizing company procedures
  • Maintains workmanship among internal teams by documenting and communicating actions and ongoing needs.
  • Contributes to the company as a whole by assisting employees as needed.

Skills/Qualifications:

Phone skills, written and verbal communication, Microsoft Office proficiency, professionalism, customer focus, superior organization and works well under pressure